Terms and Conditions

Introduction

Welcome to Your Transport Company. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions.

Services Provided

We offer transportation services including local and intercity freight, cargo handling, and logistics solutions.

User Responsibilities

Users must provide accurate information and ensure that goods are properly packed and labeled.

Payment Terms

Payments are due upon delivery unless otherwise agreed upon. Accepted payment methods include bank transfer and online payment gateways.

Liability

We are not responsible for delays caused by unforeseen circumstances such as weather conditions or road closures.

Termination

We reserve the right to terminate services if users violate these terms or engage in unlawful activities.

Governing Law

These terms are governed by the laws of India.

Force Majeure

We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, and government regulations.

Insurance

While we take all reasonable precautions, we recommend that customers obtain insurance coverage for their goods during transit.

Dispute Resolution

Any disputes arising from these terms shall be resolved through arbitration in accordance with Indian Arbitration Act.

Cancellation and Refund Policy

We understand that plans can change. Our cancellation and refund policy ensures clarity for all passengers regarding ticket cancellations, refunds, and rescheduling.

Cancellation

Passengers may cancel their tickets through our platform before the scheduled departure time. Cancellations made within specific time frames are subject to the following conditions:

Refund Process

Refunds will be processed to the original mode of payment within 5-7 business days after the cancellation is confirmed.

Rescheduling

Passengers may reschedule their tickets up to 24 hours before the departure, subject to availability. Rescheduling fees may apply.

Non-Refundable Cases

By booking a ticket with us, you acknowledge and agree to comply with this cancellation and refund policy.